Our Policies
Safety is our primary concern. With that in mind, Jump
Kidz reserves the right to cancel any reservation that, in the opinion
of the Jump Kidz representative, it deems a danger or jeopardizes
safety in any way.
Deposit Policy:
All rentals require a deposit of $50 and the deposit must be received
prior to the event being “confirmed” in our system.
Cancellation
Policy:
All cancellations, other than weather-related as described below
in the Weather Policy, must be made at least 3 days prior to your
event or be subject to forfeiture of the reservation deposit.
Delivery
Policy:
Free delivery, setup, and takedown within ten miles of our stocking
location in Bloomington, Illinois. Otherwise the following delivery
fee shall be imposed: $2.00 per mile as determined by www.mapquest.com
Weather
Policy:
In the event of bad weather, you will be given the option to cancel
2 hours prior to the event and receive a refund of your deposit.
Equipment
will not be set up in the following conditions; rain, snow, high
wind, muddy conditions, or temperatures below 40° F.
It is strongly
recommended that you reserve an alternate indoor location for your
event (such as a church, school gym or community center).
If you choose
to have us come and we are unable to set up due to weather conditions
(rain, snow, wind, mud) you will forfeit your
deposit. Once any equipment is setup, the full rental price applies.
Delivery Policy:
All Jump Kidz orders include delivery and setup within
a 10 mile radius of our stocking location. Mileage charges in excess
of
the
10 mile radius will incur a $2.00 per mile delivery charge. All mileage
calculations are base upon information obtained from www.mapquest.com.
Example:
Delivery location 15 miles from the Jump Kidz Stocking Location.
The first 10 miles are included in the rental charge. The additional
5 miles will incur a delivery fee of $2.00 per mile for the mileage
over the 10 miles included in the base rental. A $10.00 delivery
fee (5 miles x $2.00 per mile charge) will be added to the invoice
for delivery.
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